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Hermes Germany

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ShipStation Content Team

Updated

How to add a Hermes Germany carrier account, available features, and other need-to-know information.

The Hermes Germany integration with ShipStation allows you to create labels for domestic shipments within Germany. You can track your Hermes shipments as well as create Hermes return labels directly in ShipStation.

To sign up for an account, visit the Hermes Germany webpage.

Hermes Integration Requirements

Connection Requirements:

  • An active account with Hermes Germany.

  • Username

  • Password

  • Pickup Window

Connect a Hermes Account to ShipStation

To connect your Hermes account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    V3__SET__SB__SHP__Carriers_DE__MRK.png

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carrier settings, arrow points to add a carrier button

  4. Select the Hermes tile in the Connection pop-up and click Connect.

    Hermes logo on tile with button that reads, "Connect".

  5. Enter your Hermes Username, Password, and PickupWindow, and choose an Account Nickname for you to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Hermes Integration

The ShipStation integration with Hermes supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-Package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Hermes Domestic Services

XXL Package - Standard

  • Hermes Package - Standard

  • Hermes Package - Next Day

  • Small Package - Standard

  • Small Package - Next Day

  • Medium Package - Standard

  • Medium Package - Next Day

  • Large Package - Standard

  • Large Package - Next Day

  • Extra Large Package - Standard

  • Extra Large Package - Next Day

  • XXL Package - Standard

  • XXL Large Package - Next Day

Hermes Package Types

  • Bike

  • Bag

  • Large Item

  • Parcel

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package Shipping

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details About the Hermes Integration

  • The ShipStation integration with Hermes does not support third-party billing.

  • Hermes only supports domestic shipments in Germany.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package Shipping

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.