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View Orders with a Barcode Scan

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ShipStation Content Team

Updated

Explains ShipStation's Scan to View feature, how to use it, and how to add scan to view barcodes to packing slips and order summaries.

ShipStation's Scan to View barcode is a special barcode added to your packing slips that allows you to open the order's Order Details screen from anywhere in the ShipStation interface. Simply scan the barcode with your barcode scanner and ShipStation will open the Order Details screen for that order.

The Scan to View barcode is the default barcode that appears as the last element of ShipStation's default packing slips.

Example document using the ShipStation default packing slip template with Scan to View barcode. Red arrow points to barcode.

The Scan to View barcode works with both a standard barcode scanner and with ShipStation Mobile.

Add Scan to View Barcodes to Packing Slips

To turn the Scan to View barcode on or off for your default packing slips:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Printing from the left-hand sidebar, then choose Printing Setup.

    Settings left-hand sidebar. Under Printing dropdown, red box highlights Printing Setup option.

  3. Find the row for Packing Slips and click Document Options.

  4. Ensure the box to include Scan to View barcodes on packing slips is checked and click Save Changes.

    Packing Slip Setup popup. Format, Order Items by, Store Logo, Item Prices, Item SKUs, Scan to View barcode, & Item Locations.

The Scan to View barcode will now appear on your default packing slips and any custom packing slips that use the [Barcode] field replacement.

Tip

If you have a Accelerate plan or higher, you can customise your Packing Slips to add the Scan to View barcode anywhere you wish or even use other types of barcodes. 

Add to Order Summary

You can also add this barcode to your Order Summaries.

To turn the Scan to View barcode on or off for your order summaries:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Printing and then Printing Setup from the left-hand sidebar.

    Settings left-hand sidebar. Under Printing dropdown, red box highlights Printing Setup option.

  3. Find the row for Order Summaries and click Document Options.

    The Printing Setup modal shows the Document Options action marked for Order Summary.

  4. Ensure you've checked the appropriate box to enable Scan to View (or removed the checkmark) and click Save Changes.

    V3_SET_DocOptions-OrdSummary-ScantoView_MRK.png

This is how the Order Summary will look.

Sample of ShipStation Order Summary Report with closeup of barcode.