UltraCart

How to add an UltraCart store to ShipStation, what features are available, and other need-to-know details.

Create and manage your online store with UltraCart. UltraCart is a powerful and flexible online commerce system that integrates with your business systems including ShipStation. Connect your UltraCart account to ShipStation to manage all of your merchandise orders and streamline your shipping process. ShipStation will automatically notify your UltraCart account with each order's shipment details.

Need to set up an UltraCart account? Get started here.

UltraCart Requirements

Connection Requirements:

  • An active account with UltraCart.

  • Your UltraCart Merchant ID and Access Key.

Order Import Requirements:

  • Include a Ship To address.

  • Not be marked as Imported in UltraCart.

Connect an UltraCart store to ShipStation

To connect your UltraCart store to ShipStation:

  1. Log in to your UltraCart admin site.

  2. Go to Configuration > Checkout > Shipping > Distribution Centres. Copy your Distribution Centre Code.

  3. Click Edit, then select Transmission Mechanism > Web Service (SOAP).

  4. Enter an Access Key.

    • In the Bidirectional field, select Yes.

    • In the Send Payment Information field, select No.

  5. Click Save at the bottom of the page.

  6. Select the UltraCart tile.

    Ultracart logo.
  7. Enter your UltraCart Merchant ID, Access Key, and Distribution Centre Code in the corresponding fields.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for UltraCart Integration

The ShipStation integration to UltraCart supports for the following standard features:

Additional UltraCart Features

The ShipStation integration to UltraCart allows for the following additional features:

Feature

Description

Custom Fields

If a discount is applied to an order, the discount amount will be imported as Custom Field 3.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the UltraCart Integration

  • All UltraCart orders are treated as Awaiting Shipment when imported. ShipStation cannot detect if an UltraCart order is Shipped or Cancelled outside of ShipStation. If you ship or cancel an UltraCart order, you'll need to manually update the order in ShipStation.

  • ShipStation will only receive UltraCart orders that are not already marked as Imported in UltraCart. If an order is marked as Imported you can re-queue it by editing the order and selecting the Requeue for Pickup option.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information