How to add an UltraCart store to ShipStation, what features are available, and other need-to-know details.
Create and manage your online store with UltraCart. UltraCart is a powerful and flexible online commerce system that integrates with your business systems including ShipStation. Connect your UltraCart account to ShipStation to manage all of your merchandise orders and streamline your shipping process. ShipStation will automatically notify your UltraCart account with each order's shipment details.
Need to set up an UltraCart account? Get started here.
Connection Requirements:
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An active account with UltraCart.
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Your UltraCart Merchant ID and Access Key.
Order Import Requirements:
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Include a Ship To address.
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Not be marked as Imported in UltraCart.
To connect your UltraCart store to ShipStation:
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Log in to your UltraCart admin site.
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Go to Configuration > Checkout > Shipping > Distribution Centres. Copy your Distribution Centre Code.
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Click Edit, then select Transmission Mechanism > Web Service (SOAP).
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Enter an Access Key.
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In the Bidirectional field, select Yes.
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In the Send Payment Information field, select No.
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Click Save at the bottom of the page.
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Select the UltraCart tile.
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Enter your UltraCart Merchant ID, Access Key, and Distribution Centre Code in the corresponding fields.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
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All UltraCart orders are treated as Awaiting Shipment when imported. ShipStation cannot detect if an UltraCart order is Shipped or Cancelled outside of ShipStation. If you ship or cancel an UltraCart order, you'll need to manually update the order in ShipStation.
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ShipStation will only receive UltraCart orders that are not already marked as Imported in UltraCart. If an order is marked as Imported you can re-queue it by editing the order and selecting the Requeue for Pickup option.