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notonthehighstreet.com

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ShipStation Content Team

Updated

How to add a notonthehighstreet.com account to ShipStation, what features are available, and other need-to-know details.

Notonthehighstreet provides thousands of the UK’s best small creative businesses with a platform to sell unique and thoughtful gifts. The ShipStation integration with notonthehighstreet.com allows you to import orders placed on notonthehighstreet.com and update those orders with tracking information when a label is created.

Learn more about selling on notonthehighstreet.

notonthehighstreet.com Requirements

Connection Requirements:

Order Import Requirements:

  • Must include a Ship To address.

Connect a notonthehighstreet.com account to ShipStation

To connect your notonthehighstreet.com account to ShipStation:

  1. Log in to the Notonthehighstreet store.

  2. Go to the Admin Panel, then select Settings > API Tokens.

  3. Click Generate Token and copy the API Token.

  4. Log in to ShipStation in a new tab or browser window.

  5. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  6. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  7. Click Connect a Store or Marketplace.

    Store Setup Settings, arrow points to Connect a Store or Marketplace button.

  8. Select the Notonthehighstreet tile.

    not on the high street logo on tile with button that reads, Connect

  9. Enter the Notonthehighstreet API Token.

  10. Click Test Connection, then Connect if the test is successful.

  11. After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page. Set the Store Timezone setting to (GMT+00:00) GMT Standard Time (Greenwich Mean Time: London).

  12. Fill out any other store details as desired, then click Save Changes.

Available Features for notonthehighstreet.com

The ShipStation integration to notonthehighstreet.com supports for the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Green checkmark. Supported feature. Yes.

Customer Emails

Red X mark. Unsupported feature. No.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Green checkmark. Supported feature. Yes.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

notonthehighstreet.com Status

Awaiting Payment

placed

Awaiting Shipment

accepted

Shipped

dispatched

Cancelled

declined

refunded

On Hold

on-hold

Sent with Shipment Update

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Notes for the notonthehighstreet.com Integration

  • The notonthehighstreet (NOTHS) API does not support sending unit price separately to ShipStation. Currently, the NOTHS API sends us the same value for the Unit Price and Total Price in their order feeds. This limitation mainly affects smaller items that generally are sold in a bundle, such as business cards. It can also affect multi-quantity line items. This is why you may see an incorrect product amount or order total in the order record.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information