1. ShipStation Help Center
  2. ShipStation Help Guide
  3. Ship Orders

Mark Orders as Shipped

Avatar

ShipStation Content Team

Updated

How to mark orders as shipped when not creating a label through ShipStation. Use Mark as Shipped for local pickup or dropshipped orders.

The Mark as Shipped option moves orders and shipments to the Shipped status without creating a label. This is ideal when you create labels outside of ShipStation or when you use a non-traditional method that does not require a label, like a local pick-up. 

Use the Marked as Shipped feature to do the following actions:

  • Move an order from Awaiting Shipment to Shipped status.

  • Notify the buyer and/or marketplace (or neither) with carrier and tracking information.

  • Deduct stock from your internal ShipStation inventory.

You can mark orders as shipped either individually or in bulk. ShipStation creates a fulfilment record which you can view in the Shipments > Fulfillments page.

You can now use an Advanced Hotkey to open the Mark as Shipped screen (M + S), and the Mark as Shipped Bulk (M + B).

Monthly Shipment Limit

Each shipment that is marked as Shipped will count toward your Subscription's monthly shipment limit , including shipments created by the Mark as Shipped option. To increase your shipment limit, go to Settings > Account > Subscription˙ and choose a higher subscription plan. 

Mark as Shipped from the Orders Grid

In the Orders tab, use the Mark as Shipped option to move the order to the Shipped status without creating a label. Mark as Shipped is available for orders in either the Awaiting Shipment or On Hold status. 

You can now use an Advanced Hotkey to open the Mark as Shipped screen: M +S

To mark orders as shipped:

  1. Select the order(s) in the Orders grid.

  2. Click Other Actions.

  3. Choose Mark as Shipped.

    V3 Orders tab Other Actions menu, mark as shipped highlighted

    The Mark as Shipped pop-up screen will appear.

  4. Choose among several actions as needed for your workflow!

    Apply these actions to all orders or select only those orders you want for some specific actions. You still have the ability to apply settings to "all orders" versus "per order" via the Bulk Update toolbar above the list of orders.

    • Specify which carrier to use for shipments.

    • Enter the tracking number (if available).

    • Select your options from the Notify Customer and Notify Marketplace drop-downs.

      These are checked to send notifications by default. Uncheck if you do not wish ShipStation to send these notifications for the selected orders.

    • Set the Ship Date if the shipment is not shipping today.

    • Select a location from the Ship From drop-down menu.

    • If you track inventory in ShipStation, choose whether or not to deduct from inventory in the Inventory drop-down.

  5. Click Mark as Shipped when you are done.

    Mark as Shipped popup with red box highlighting Mark as Shipped Button

ShipStation will move the order to the Shipped status. If the selected item represented only one shipment within an order (as in the case of split shipments), the selected shipment will move to the Shipped status, but the order will remain in the Awaiting Shipment status until all shipments on the order have been shipped.

Mark Multiple Orders Shipped

If you need to mark multiple orders as shipped each day, there are two methods to use, depending on your needs. 

One method is to follow the instructions for marking a single order as shipped, but select multiple orders from the Order Grid to mark manually. 

The second method is to use the Mark as Shipped Bulk feature. If you receive a CSV from a fulfilment service or drop shipper, you can copy and paste the orders and their associated tracking numbers into ShipStation to mark all those orders as shipped.

You can now use an Advanced Hotkey to open the Mark as Shipped Bulk screen: M + B.

To mark as shipped in bulk:

  1. Click the Other Actions menu and select Mark as Shipped Bulk.       

    Orders grid, red box highlights Other Actions button, arrow points to Mark as Shipped in Bulk option

    A pop-up screen will appear where you will enter the order and tracking numbers.

  2. Select from the dropdown which store to mark orders from.

  3. Paste your order numbers and tracking numbers into the pop-up dialog box. The results will look something like the following:

    Mark as Shipped Popup listing Order numbers and Tracking numbers

  4. Optional: Select the option to Exclude orders that cause errors.

    • When the pasted list has errors AND at least one valid Mark as Shipped Order+Tracking, ShipStation will move on to the Mark as Shipped step, ignoring the bad orders.

    • If you choose NOT to ignore errors and an error occurs, ShipStation will list and display that error information below the paste field.

  5. Click the Validate Orders button.

  6. Verify the information for your order(s).

    You can choose which orders will notify either the customer or the marketplace. To quickly apply a shipping configuration to all orders at once, select an option from each column's header drop-down, as shown in this GIF:

    Bulk Mark as Shipped popup, shows all of the features in each column

  7. Click Mark as Shipped.

Notes About the Mark as Shipped Option

  • ShipStation will create a fulfilment record for any order Marked as Shipped. You can view orders marked as shipped in the Shipments > Fulfillments screen.

  • Fulfillments created using the Mark as Shipped option count against your monthly shipment limit.

  • ShipStation's new layout does not currently have the ability to mark orders as shipped via a CSV upload.

  • ShipStation does not receive tracking status updates for orders Marked as Shipped. To get an accurate tracking status for these orders, please check the tracking status directly with the carrier.

  • It is possible to unmark an order as shipped or restore the order to Awaiting Shipment. Click on Undo Marked as Shipped from the Other Actions menu.