Explains how to close and print shipment manifests in ShipStation, how electronic submission works, which carriers support it, and other important notes.
Some carriers require shipping manifests, which is a form that list all shipments for that carrier each day. Carriers may refer to this list of shipments as a shipment manifest, SCAN form, Order Summary, or End of Day (EOD) form.
For certain carriers, ShipStation provides the ability to close shipments and print the carrier's manifest, which can then be handed to the carrier's driver and scanned.
Each carrier has different requirements for shipment manifests, and not all carriers require you to close your shipments.
In some cases, you must close and print the forms each day. In others, ShipStation submits the shipping data electronically. When submitted electronically, some carriers will send a PDF to ShipStation you can print out if necessary, but others will not.
When a carrier requires you to close and/or print this form, in most cases you can do so directly in ShipStation.
For details on your carrier's requirements, please check with your carrier account representative. You can also find additional information in the Manifests by Carrier section at the bottom of this article and in the Integrations Help guide articles.
To manually manifest your shipments, you will need to locate the shipments, close them, and print the form. The following steps will walk you through that process within the ShipStation app.
Close via ShipStation Mobile
You can also close your shipments through the ShipStation Mobile app. Review the ShipStation Mobile End of Day article for details.
Which Shipments Are Displayed?
The shipments displayed are the ones you can close manually in ShipStation. Shipments that were closed automatically or electronically will not be listed as open. See the Details by Carrier section for further details.
When you click Close Shipments, the Close Shipments screen will appear and list all available shipments to close for that carrier from all Ship From Locations. All shipments will be selected by default.
To close them all at the same time, click Close All.
Once the Shipments are closed, they will be listed under the Closed tab and ready to print.
As soon as you have closed a set of shipments, you'll see a Print Form link.
Click Print Form and select the printer from the Print pop-up window.
Set Shipping Cutoff
If your shipment pickup or drop-off time is early enough in the day that you'd like to continue creating labels for shipments that will be picked up the following day, you'll want those later shipments to have a ship date of the next day so they end up on the correct manifest.
To automatically set a time of day when the ship date for a label will be set to the following day, set the Shipping Cutoff time in your Label Document Options.
You can then print via ShipStation Connect or download the manifest to print through your preferred PDF viewer.
Some carriers do not require a physical manifest because it is all done electronically through ShipStation. For more information about a specific carrier, review the Details by Carrier section below or the carrier-specific article in our Integrations Help Guide.
When you print UPS labels through ShipStation, there is no need to provide an End of Day report to your UPS driver. Likewise, you do not need to manually send UPS a Package Level Detail (PLD). ShipStation does this automatically.
All shipment information is sent to UPS (through their API) when a label is created. The corner of each UPS label includes a package icon, which indicates that the package has been pre-scanned. Drivers are not required to scan each package individually.
Print a UPS Shipment Manifest
If your driver wants you to provide a printed form, or your UPS rep wants to review your PLD file, just let them know that ShipStation is a Certified UPS Partner and sends this information directly to UPS electronically.
If you would like to have a physical copy of the day's shipments, go to Insights > Reports > Shipping Manifest.
This manifest is not scannable, but you can use it to verify that you are sending out the correct packages.
The following tables list manifest details by the carrier and any additional notes relevant to the forms in ShipStation.
Carrier |
Notes |
---|---|
Access Worldwide |
Required! You must close your shipments in ShipStation. The form is then available to print in ShipStation. |
Amazon Buy Shipping |
|
Amazon Shipping Program |
No manifests required. No forms available in ShipStation. |
APC |
No manifests required. Shipment details submitted electronically to APC. |
Asendia |
|
DHL Express |
Requires all shipments be manifested, but it's done electronically and automatically in ShipStation. No form available. |
DHL eCommerce |
|
FedEx |
Not required. Manifests available for FedEx Ground shipment and Home Delivery (domestic). |
FirstMile |
Electronically submitted. No need to print a physical manifest. |
Globegistics |
Electronically submitted. The form is then available to print in ShipStation. |
Landmark |
No manifests required. No forms available in ShipStation. |
LSO |
No manifests required. No forms available in ShipStation. |
Newgistics |
|
OnTrac |
No manifests required. No forms available in ShipStation. |
RR Donnelley |
Manifests not required, but the form is available to print in ShipStation. |
SEKO |
No manifests required. No forms available in ShipStation. |
UPS |
|
USPS from Stamps or Endicia |
|
USPS from ShipStation |
|
Carrier |
Notes |
---|---|
Canada Post |
Learn more about Canada Post's End of Day Processing. |
Canpar Express |
|
DHL Express |
Requires all shipments to be manifested, but it's done electronically and automatically in ShipStation. No form available. |
FedEx |
No manifest required. Forms are available for FedEx Ground shipment and Home Delivery (domestic). |
FleetOptics |
|
Purolator Canada |
|
SEKO |
No manifests required. No forms available in ShipStation. |
UPS |
|
Carrier |
Notes |
---|---|
Australia Post |
Required!
|
DHL Express |
Requires all shipments to be manifested, but it's done electronically and automatically in ShipStation. No form available. |
DHL eCommerce |
|
FedEx |
Not required. |
SEKO |
No manifests required. No forms available in ShipStation. |
Sendle |
No manifests required. |
Star Track |
Required!
|
Carrier |
Notes |
---|---|
DHL Express |
Requires all shipments to be manifested, but it's done electronically and automatically in ShipStation. No form available. |
DPD (Corporate, Local) |
Not required. No forms available in ShipStation. |
FedEx |
Not required. Form is available to close and print in ShipStation for FedEx Ground shipment and Home Delivery (domestic). |
Hermes |
Not required. No forms available in ShipStation. |
Parcelforce Worldwide (Corporate) |
ShipStation does not support these manifests. Follow this link to learn more about Parcelforce documents. |
Royal Mail |
Required! You must close and print using the ShipStation EOD process. Royal Mail calls this a Sales Order Summary. |
SEKO |
No manifests required. No forms available in ShipStation. |
Shipping by Amazon |
No manifests required. No forms available in ShipStation. |
UPS |
|
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Some carriers with electronic submissions do not provide printable Manifests.
ShipStation will indicate the format in the End of Day Form column in the Shipments tab:
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Open shipments are shipments that have not yet been manifested, while closed shipments are shipments that have been manifested. Once manifested, you can no longer void that shipment's label through ShipStation. You may be able to contact the carrier to void the label, but ShipStation can no longer make changes.
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Not all carriers require you to manifest your shipments. Review the list in the Details by Carrier section to see your carrier's requirements, or contact your carrier for more details.
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UPS End of Day and PLD submitted electronically.
When you print UPS labels through ShipStation, there is no need to provide a manifest to your UPS driver. Likewise, you do not need to send UPS a Package Level Detail (PLD) manually. ShipStation does this automatically. The bottom right-hand corner of each UPS label includes a package icon that indicates the package has been pre-scanned. Drivers are not required to scan each package individually.
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If you receive an error when attempting to close your shipments, contact ShipStation Support.
We also recommend contacting your carrier to see if the shipments have been manifested in their system.