Explains how to configure shipping for a single order, multiple orders (called 'bulk updating'), and how to set a future ship date.
To configure shipping for an order, you will use the Configure Shipment Widget, which allows you to set the shipping service, package type, weight, dimensions, insurance, confirmation, and other options.
Access the Configure Shipment Widget in either the Orders grid shipping sidebar, or in the Order Details screen (to open the Order Details, either click an order number or double-click the order in the grid).
The subsequent sections in this article detail how to configure shipping for individual orders, for multiple orders at once (called bulk updating), and using Shipping Presets.
You can also configure shipping with various automated methods. Automation methods are covered in depth in the Automation section articles. For details on using different types of automation, please review the product defaults, service mapping, and automation rules articles.
To configure shipping for an individual order:
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Go to the Configure Shipment Widget (either in the Orders grid Shipping Sidebar or the Order Details screen).
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Select your Ship From location, if different from the default location.
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Enter the shipment weight.
If you use a scale via ShipStation Connect, click the weight button
once the shipment is placed on the scale. -
Select the desired service from the Service drop-down menu.
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Select the desired package type from the Package drop-down menu.
Packages will be grouped by carrier. Any custom package types you have created will appear first in the list.
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Set your package dimensions, if necessary.
Not all services require package dimensions, however, any service that uses dimensional weight must have dimensions to return an accurate rate.
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Add Insurance and Delivery Confirmation options, if needed.
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Add other options (like Saturday Delivery or Third-party Billing), if needed.
Compare Rates from the Order Rate Calculator
Using the information from the order, you can use the rate calculator icon by the Ship From field to compare rates from available carriers. Select a carrier service and continue to configure the order.
The rate for the shipment will appear in the Create + Print Label button. The rate automatically updates as you configure your shipment.
Once you have configured all necessary options, you are ready to create and print your label.
Bulk updating can be done in either the Orders grid Shipping Sidebar or the Bulk Update drop-down menu.
The Bulk Update menu offers more options than the bulk update in the sidebar. The menu includes the option to add notes, set a Ship By Date, assign a Shipping Account, and change email and packing slip templates.
The feature to set a future ship date will allow you to create a label to ship at a later time. This ensures the shipment will report correctly and end up on the correct manifest.
To set a future ship date on a single order:
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Open the Order Details screen by clicking on the order number in the Orders grid.
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Click Ship Today in the Configure Shipment section to open the calendar.
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Select a future ship date on the Calendar.
To set a future ship date for multiple orders:
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Select the orders in the Orders grid.
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Configure their shipping options like you normally would.
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Click Create Label or Create + Print Label.
When creating multiple labels at once, ShipStation will open the Label Batch Cost Review screen.
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Click the calendar in the Scheduled Ship Date field.
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Click Continue.
ShipStation will then continue to create the labels for the selected orders, but with the new future ship date.